🟦 1. TERMS OF SERVICE
Last Updated: April 2026
Provider: ReBoot Labs (Cherry Hill, NJ)
These Terms of Service (“Terms”) describe the managed security subscription provided by ReBoot Labs (“we,” “us,” “our”). By requesting service, submitting a form, or receiving a custom installer, you agree to these Terms.1. Managed Security vs. Retail AntivirusReBoot Labs provides a 24-month managed security service powered by Avast CloudCare. This is a service subscription, not a retail software sale. Your subscription includes:A custom CloudCare installer created specifically for your device.24 months of hands-free, fully managed security.Real-time monitoring and threat response.Automatic policy updates and enforcement.Free remote IT support for the full 24 months.Multiple downloads of your installer for recovery.Secure hosting in a private Google Drive folder labeled for your account.2. Custom Installer Creation & DeliveryEach device receives a unique installer tied to your subscription. This installer is generated manually, configured with your specific security policies, and stored in a secure, private folder. If your device is replaced or reset, we provide a new installer at no additional cost.3. Subscription Term & PricingThe managed security subscription is $ per device, covering 24 months (2 years), paid once upfront. This fee covers all setup, monitoring, support, and management. There are no monthly fees.4. Remote Support AuthorizationBy subscribing, you authorize ReBoot Labs to remotely access your device to perform troubleshooting, install updates, or respond to security alerts. Remote access requires your permission at the time of connection.5. Refunds & LiabilityBecause each subscription includes a custom-built installer and immediate provisioning of support resources, all sales are final. ReBoot Labs is not responsible for hardware failure or data loss; users are responsible for maintaining their own backups.
🟧 2. TERMS & CONDITIONS
Terms & Conditions These Terms & Conditions (“TAC”) apply to all ReBoot Labs services, including managed security and general IT assistance.1. Acceptable Use You agree not to misuse ReBoot Labs services, including attempting unauthorized access, interfering with systems, or using Cloud Care for illegal activity.2. Software Licensing All software deployed remains the property of the vendor (Avast). ReBoot Labs provides the management and configuration—not the resale of the license.3. Support Limitations Remote support covers Cloud Care issues, security alerts, and basic troubleshooting. Advanced hardware repair or unrelated software issues may require additional service fees.
Section 1: Terms of Service1. Managed Security vs. Retail AntivirusReBoot Labs provides a 24-month managed security service powered by Avast CloudCare. This is a service subscription, not a retail software sale.Your subscription includes:Custom Installer: Built specifically for your device.Full Management: 24 months of hands-free security monitoring.Free Support: Includes remote IT support for the entire term.2. Pricing: The fee is $ per device for 2 years. Paid once, upfront—no monthly bills.Section 2: Terms & Conditions1. Software Licensing: All software remains the property of Avast. ReBoot Labs provides the configuration and management.2. Support Scope: Remote support covers security alerts and CloudCare-related issues. Physical repairs or unrelated software issues may incur separate fees.
PRIVACY POLICY
1. Information We Collect We collect:NameEmailPhoneDevice details Service preferences Form submissions 2. How We Use Your Information:We use your information to:Provide managed IT services Deliver CloudCare protection Contact you for support Schedule installations Improve service quality 3. Data Storage Data may be stored in:ReBoot Labs systems CloudCare management console Secure ticketing systems Encrypted backups 4. Third‑Party Services We use trusted vendors such as:Avast Cloud CarePayment processors (e.g., PayPal)Ticketing and automation tools These vendors have their own privacy policies. 5. Cookies & Tracking Your website visit may use cookies for analytics and performance. 6. Your Rights You may request: Data deletion Data correction A copy of your stored information 7. Contact For privacy questions:
[email protected]
ReBoot Labs — Terms of Service (Managed Security Subscription)For CloudCare‑Powered Managed Security & Remote Support Last Updated: April 2026
Provider: ReBoot Labs — Cherry Hill, NJ These Terms of Service (“Terms”) describe the managed security service provided by ReBoot Labs (“we,” “us,” “our”) and the responsibilities of the customer (“you,” “your”). By requesting service, submitting a form, or receiving a custom installer, you agree to these Terms. 1. Service Description — What You Are Purchasing ReBoot Labs provides a 24‑month managed security solution powered by Avast CloudCare. This is a service subscription, not a retail software purchase.Your subscription includes:A custom‑built CloudCare installer created specifically for your device24 months of hands‑free, fully managed security Real‑time monitoring and threat response Automatic policy enforcement and updates Free remote IT support for the entire subscription period Multiple downloads of your installer (for reinstall or recovery)Secure hosting of your installer in a private Google Drive folder labeled for your account This service is designed for everyday users, home offices, and small businesses who want professional security without the hassle. 2. Custom Installer Creation Each device receives a unique, custom‑generated installer tied to your subscription.
This installer:Is built manually by ReBoot LabsIs configured with your policies Is safe to download multiple times Is stored in a secure, private folder accessible only to you Must not be shared or redistributed If you replace or reset your device, we will provide a fresh installer at no additional charge. 3. Subscription Term & PricingThe managed security subscription is:$ per device Covers 24 months (2 years)Paid once, upfront This fee covers:SetupMonitoringRemote support Security management Policy updates Threat response Installer creation Hosting and re‑downloads There are no recurring monthly charges. 4. What “Managed Security” Includes Your subscription includes: Real‑time antivirus protection Web filtering & threat blocking Cloud‑based monitoring Remote support (free) Policy updates & enforcement Device health alerts Hands‑free operation — we handle everything You are not expected to configure anything.
ReBoot Labs manages the entire security stack for you. 5. Remote Support Authorization By subscribing, you authorize ReBoot Labs to:Remotely access your device when needed Perform troubleshooting Install or update security components Respond to alerts or threats Remote access is always secure and requires your permission at the time of connection. 6. Customer Responsibilities You agree to:Provide accurate contact information Notify us if your device is replaced or resetUse the installer only for the device it was created for Maintain your own data backups Avoid sharing your installer with others 7. Refunds & Cancellation Because each subscription includes:A custom‑built installer Immediate provisioning Immediate access to remote support Immediate activation of managed security All sales are final.
You may cancel future service, but refunds are not provided for partially used terms. 8. Limitations of Liability ReBoot Labs is not responsible for:Hardware failure Data loss User‑installed software conflicts Third‑party outages (e.g., Avast CloudCare platform)Internet connectivity issues You are responsible for maintaining your own backups and system health outside the scope of security management. 9. Service Continuity If CloudCare or Avast modifies their platform, ReBoot Labs will make reasonable efforts to continue service.
If the platform is discontinued, we will notify you and provide options. 10. Contact Information For support or questions:
[email protected]