Technician Status
Emergency Remote Support
This immediately alerts a technician for priority assistance.
Flat rate: $49.99
After payment, keep this page open. A technician will contact you shortly.
Start Here
Have you already submitted your ticket, logs, or any files we should know about?
ThreatCheck
Optional pre‑scan to check suspicious files or a small folder (up to 25 files).
Start Remote Session
Select your connection method:
Remote Session Intake
Please provide details so we can assist you efficiently.
Evolve ShieldPrime VPN
Need a private, unlogged, secure connection outside of a support session? ShieldPrime provides on‑demand, disposable VPN tunnels engineered for true privacy.
Short‑lived secure tunnels. Zero logs. Fresh endpoints. Built for privacy, travel, and sensitive work.
Billing
Need to pay an invoice or add credit?
Security & Consent
Remote sessions are encrypted and one‑time only. You can disconnect at any time. By starting a session, you agree to the ReBoot Service Agreement.